SCC QSR Quality Objectives
Reference: ISO 9001:2008 Element 5.4 Quality system planning
This record documents the quality objectives currently being pursued by the SCC.
This record shall apply to the SCC Quality Management System, and encompasses all continuous quality improvement initiatives undertaken by the SCC.
Responsibility and Authority (3.)
The Dir., Quality has responsibility and authority for the accuracy and maintenance of this document.
SCC Quality Objectives
|QMS certified to ISO 9001:2008||Certification||Potential certification partners have been shortlisted.|
|Increased customer respect||90% of customers making up 80% revenue percentile assign a minimum satisfaction rating of 80% to SCC||Draft customer questionnaire has been circulated for review.|
Related and Support Documentation (5.)