SCC QSP Project Management

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Reference: ISO 9001:2008 Element 7.1 Planning of product realization

Purpose (1.)

To establish a procedure for consistent and effective management of projects.

A project is a temporary activity for the purpose of achieving a specific objective. Project management is the discipline associated with planning, directing and managing resources for the successful completion of that objective.

Every project is different, but a common critical success factor is the shared understanding of the project by its stakeholders. The SCC has developed a formal, but flexible, project management process which is tailored to each project's unique needs at the onset of the project.

Scope (2.)

This procedure applies to all appropriate projects undertaken by the SCC. As a guideline, an appropriate project is a project with high importance or consequence to the SCC, a project which is expected to consume at least 2 man-weeks of labor, or a project which will require at least 4 calendar weeks to complete.

Responsibility and Authority (3.)

The Director, Quality has responsibility and authority for maintaining this procedure.

Procedure (4.)

The assigned project manager shall:

  • Create a project plan in the format of SCC QSF Project Plan (PRP) following either the Sequential Model or the General Model as appropriate.
  • Add the project to the SCC QSR Project List.
  • Execute the project according to the PRP and the SCC QSP Product Lifecycle Management.
  • Capture project execution and metrics (e.g. tasks completed and rate, team member time tracking, minutes of meetings and phase reviews, etc.).
  • Provide regular reports to the project stakeholders on the status of the project.

Sequential Model (4.1)

SCC projects generally follow a sequential project model, which suits the type of development projects undertaken by the SCC. The sequential model is a domain specific recipe book, guiding a project through a number of stages with a review to confirm completion at the end of each phase. At a review gate, the project stakeholders review the project status and determine if the risks are acceptable for the project to advance to the next phase.

   Idea -> Requirements -> Design -> Test -> Pilot -> Termination
  • Idea - an idea is presented and found to have sufficient merit for further investigation. A preliminary business justification should be included in the Idea phase.
  • Requirements - the idea is developed into a specification or set of requirements. A development project is created with costs, and the business justification is refined.
  • Design - a design is completed that meets the decided requirements. Prototypes are typically produced and tested by the development project team.
  • Test - prototypes are evaluated against the design requirements (verification testing) and customer expectations (validation testing).
  • Pilot - all processes involved in producing and bringing the product to market are evaluated and tested. Processes may include the raw material supply chain, manufacturing, sales order entry, shipping, etc. The product is considered to be in full production once it has passed the Pilot phase gate.
  • Termination - when it is determined the product no longer provides benefit to the organization, all processes involved in the product are reviewed and then terminated in a controlled manner.

The model completely avoids what typically happens in practice:

  • iteration within a phase, or between phases.
  • tasks in the following phase are started before the current phase is 100% complete.
  • there is hidden depth.

Deviating from the model can be done at the project manager's discretion, so long as the deviation is visible to the project team and stakeholders, and does not significantly affect project risk.

For Maestro, a project is defined as a related set of activities, each activity is associated with only one project.

General Model (4.2)

For projects other than product development projects, a more general project model is required. There are a number of project management standards that have been developed, such as ANSI/PMI 99/001/2008, ISO 10006, PRINCE2, Agile, and others. In this model, project activities tend to be divided among the following five process groups:

   Initiating -->  Planning --> Executing --> Closing
               ^                     |
               |                     v
              Monitoring and Controlling

This is a conceptual model, and must be adapted to a specific project to be practical.

Related and Support Documentation (5.)

The following documents may be useful in product development projects:

  • Electronic Product Design Checklist TODO - include in Maestro SCC document management.